Terms of Service
Clients will be held responsible for any and all actions performed by their
account whether done by the account holder or by others! If server security is
compromised, the account holder is responsible for all violations of these Terms
of Service (so called herein) and ATPCF 'R' Us Hosting’ Acceptable Use Policy (“AUP”),
including abuse related issues, and all disconnect and reconnect fees associated
with violations. ATPCF 'R' Us Hosting does not harden or enable additional
server security software outside of operating system defaults.
The following terms constitute an agreement between you and ATPCF 'R' Us
Hosting, Inc. ("ATPCF 'R' Us Hosting"). These Terms of Service govern your use
of the services provided by ATPCF 'R' Us Hosting (the “Services”).
BY USING THE SERVICES YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF SERVICE,
including that
you agree to transact with us electronically, that you consent to the
information practices disclosed in
our AUP, and that you consent to resolve in India any dispute that you may have
with us, our suppliers, or the Services. Please note that we offer the Services
"AS IS" and without warranties. These Terms of Service govern your relationship
with us and our suppliers. We may change these Terms of Service at any time, as
we deem appropriate. If we make changes that we believe will have a material
impact on your use of the Services, we will let you know by sending you an email
if we have a current email address for you, and by noting on our website that
these Terms of Service has been updated. If you disagree with the changes to
these Terms of Service, discontinue your use of the Services. Your ongoing use
of any Services after the changes take effect signifies your agreement to the
new terms. We encourage you to review these Terms of Service regularly.
ATPCF 'R' Us Hosting’ Responsibilities
ATPCF 'R' Us Hosting agrees to furnish services, which are paid for in advance
by the client, to the
client, subject to complete compliance with the AUP and these Terms of Service.
ATPCF 'R' Us Hosting
reserves the right to refuse Services to any potential client and/or to deny
renewal of Services to any
existing client, at the sole discretion of ATPCF 'R' Us Hosting.
Changes to Terms of Service and AUP
ATPCF 'R' Us Hosting’ Terms of Service and AUP are both subject to change at any
time and without
notice at the sole discretion of ATPCF 'R' Us Hosting. A change in policy shall
not be grounds for early
contract termination or non-payment. Client recognizes that the nature of the
service supplied and the
initial rates and charges have been communicated to the client. The client is
aware that from time to
time rates may change based on availability of hardware, overall market
conditions or other factors.
Clients will be notified of any increases in rates or charges prior to the
billing renewal date on which
such increases will take effect.
Non-Payment/Service Interruption
Services interrupted for non-payment may be subject to a $100 reactivation fee.
Data stored on a
client’s services will not be available to the client until reconnection is
established or alternative
arrangements are made to the sole satisfaction of ATPCF 'R' Us Hosting. Clients
deactivated for non-
payment or charge-back are subject to their data being destroyed seven (7) days
from uspension/charge-back date. ATPCF 'R' Us Hosting is not responsible for
data integrity, regardless of
circumstance. ATPCF 'R' Us Hosting strongly recommends keeping up to date and
off network backups to protect against data loss.
Refunds/Charge-Backs
We do offer money back gurantee of 30 days for our shared,reseller and master
reseller plans. However we do not offer moneyback guarnatee for VPS plans. Any
and all charge disputes must be reported directly to ATPCF 'R' Us Hosting within
thirty (7) days of the date which the charge originally occurred. If a charge
which is deemed valid by ATPCF 'R' Us Hosting, and validated by our Terms of
Service or AUP, is disputed to a financial institution by performing a
charge-back, then the client agrees to pay an 'Administrative Fee' of $200 in
addition to original amount of funds which were reclaimed.
VIOLATIONS OF ATPCF 'R' Us Hosting TOS/ACCEPTABLE USE POLICY
Examples of what ATPCF 'R' Us Hosting considers non-acceptable content and/or
links to such.
Pirated software
Bulk Email /Spam related products
Illegal Pornography/Nudity
Illegal Adut content.
Warez/Adults/Cracked products forum/blog
Hacking/cracking related websites
Warez and/or copyrighted MP3s
Illegal material or material that is against public policy
Free Hosting of any kind
Game sites
Public Download Sites of any kind(computer applications,games,mobile apps)
Proxy Sites
Bulk File Storage and Streaming Audio/Video hosting
User Forums containing links to material that violates our TOS
Content or links to sites that are detrimental to public policy, health and
welfare
No rapishare related scripts (accepted on our special server)
Resource Usage
User may not:
Use 21% or more of system resources for longer then 90 seconds. There are
numerous activities that could cause such problems; these include: CGI scripts,
FTP, PHP, HTTP, etc.
Abusing our staffs of any kind.
Run stand-alone, unattended server-side processes at any point in time on the
server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer on shared servers.
Run any software that interfaces with an IRC network.
Run any bit torrent application, tracker, or client. Please note that you may
link to torrents off server, but may not host or store them.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers etc
Run cron entries with intervals of less than 15 minutes
Any abuse of our staff in any medium or format will result in the suspension or
termination of your services as well as voiding any refund policies promised.
VIOLATIONS OF ATPCF 'R' Us Hosting ACCEPTABLE USE POLICY
Suspensions
In the event a service is suspended, it will be subject to termination seven (7)
days from the time of
suspension. ATPCF 'R' Us Hosting assumes no liability for the integrity of the
data stored on a suspended server.
Cancellations
ATPCF 'R' Us Hosting requires a five (5) day notice of cancellation prior to the
billing renewal date for
the upcoming billing cycle, submitted via support ticket. A five (5) day notice
before the upcoming
billing date is also required for any downgrades. All client data will be
destroyed immediately after the
cancellation date.
Fraud
In the event fraud is discovered the fraudulent account, and all related
accounts, are subject to
immediate suspension or termination at the sole discretion of ATPCF 'R' Us
Hosting. All information
available to ATPCF 'R' Us Hosting about the fraudulent account/service shall be
submitted to both local
authorities, as well any financial institutions involved. All fraudulent orders
are investigated, and all
fraudulent clients will be prosecuted to the fullest extent of the law, whether
within the United States,
or abroad.
Disclaimers of Liability; Indemnification
WE PROVIDE THE SERVICES “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE AND
OUR SUPPLIERS MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES ABOUT THE
SERVICES. TO THE EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS DISCLAIM IMPLIED
WARRANTIES THAT THE SERVICES ARE MERCHANTABLE, OF SATISFACTORY QUALITY,
ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. WE AND OUR
SUPPLIERS DO NOT GUARANTEE THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF
THE SERVICES WILL BE EFFECTIVE, RELIABLE, ACCURATE OR MEET YOUR REQUIREMENTS. WE
DO NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICES (EITHER
DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT TIMES OR LOCATIONS OF YOUR
CHOOSING. NO ORAL OR WRITTEN INFORMATION GIVEN BY A ATPCF 'R' Us Hosting, INC.
REPRESENTATIVE SHALL CREATE A WARRANTY. You may have additional consumer rights
under your local laws that this contract cannot change. You use the Services at
your own risk.
YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH US OR OUR SUPPLIERS IS THE
CANCELLATION OF YOUR ACCOUNT. IN NO EVENT SHALL OUR, OUR AFFILIATES’ AND OUR
SUPPLIERS’ AGGREGATE AND CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS
RELATING TO THE USE OF THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES, IF ANY,
THAT YOU PAID DURING THE PERIOD DURING WHICH SUCH CLAIMS AROSE. WE, OUR
AFFILIATES, AND OUR SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF OR
INABILITY TO USE THE SERVICES. THESE EXCLUSIONS APPLY TO ANY CLAIMS FOR LOST
PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER
FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE
KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR
JURISDICTIONS, OUR LIABILITY, AND THE LIABILITY OF OUR AFILLIATES AND SUPPLIERS,
SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless us, our employees,
contractors, officers, directors,
agents, affiliated companies, and suppliers, from all liabilities, claims, and
expenses, including attorneys’ fees, that arise from your use or misuse of the
Services. We reserve the right to assume control of the defense of any third
party claim that is subject to indemnification by you, in which event you will
cooperate with us in asserting any available defenses.
Support
ATPCF 'R' Us Hosting provides hardware support related to each direct client’s
service functioning. ATPCF 'R' Us Hosting does not offer software support of any
kind. ATPCF 'R' Us Hosting does not rovide software support/troubleshooting for
the software items chosen from the order form. ATPCF 'R' Us Hosting etworks only
ensures the correct default installation of any software item chosen from the
order form, nd in no way assumes liability for the configuration of any of the
installed software. ATPCF 'R' Us Hosting is not responsible for any downtime
associated with the incorrect configuration of operating any software, hether
installed by ATPCF 'R' Us Hosting or the client. ATPCF 'R' Us Hosting may
provide enhanced oftware support (including kernel configuration) for an
additional fee. Please contact sales or support for enhanced support pricing.
Each client is eligible for one (1) complimentary operating system (“OS”) eload
per billing cycle; each additional OS reload is $50 per reload. Installation of
an unsupported OS is subject to the prior approval of ATPCF 'R' Us Hosting and
to a $50 fee. ATPCF 'R' Us Hosting does not rovide any type of support to the
clients of our clients (third party clients). ATPCF 'R' Us Hosting will only
provide support directly to clients of ATPCF 'R' Us Hosting.
Spam/Bulk Email Policy
ATPCF 'R' Us Hosting does not allow bulk mailing of any kind from its network,
including but not limited to SPAM or SPIM. You may not allow others to use your
account to violate the terms of these Terms of Service. If ATPCF 'R' Us Hosting
receives a spam complaint or otherwise becomes aware of bulk mailing from its
networks, it will identify the server the spam was initially sent from (via IP),
create a comprehensive list of the spam complaints associated with the server in
question, and issue an Abuse Notification to the client whose account(s) are
associated with such complaints. An instance of a spam complaint is defined as
one marketing E-mail. The first Abuse Notification will provide a warning to the
client and assess a $25 fine. The second Abuse Notification will assess a fine
of $25 per complaint received with a maximum fine of $125. The third Abuse
Notification will terminate all Services to the account and/or client in
violation of these Terms of Service, as well as assess a fine of $25 per
omplaint received with a maximum of $250. ATPCF 'R' Us Hosting reserves the
right to refuse Services to any client whose account(s) have been fined or
terminated for bulk mailing. If an IP range or IP address has been black-listed
as a result of a spam complaint, ATPCF 'R' Us Hosting will issue a fine of $200
and reserves the right to immediately terminate the service, at the sole
discretion of ATPCF 'R' Us Hosting.
- On the second instance of server compromise ATPCF 'R' Us Hosting reserves the
right to terminate the client’s services.
If a client wishes to dispute any spam complaints, or any fine assessed in
connection with any such complaints, the client must provide ATPCF 'R' Us
Hosting with full logs as well as any additional information requested by ATPCF
'R' Us Hosting within 48 hours of the initial Abuse Notification. Failure by a
client to dispute, or to provide any required information within such 48 hour
time period, will be deemed acceptance of the notification and all assessed
fines associated with it.
DMCA Complaints
ATPCF 'R' Us Hosting handles any and all Digital Millennium Copyright Act (“DMCA”)
complaints very seriously, and will thoroughly investigate each complaint
received. ATPCF 'R' Us Hosting reserves the right to pursue civil remedies for
any costs associated with the investigation of a substantiated policy iolation.
The first violation of this policy will result in an 'Administrative Fee' of
$250, and ATPCF 'R' Us Hosting reserves the right to terminate the service or
account. A second violation will result in an 'Administrative Fee' of $500 and
will also result in the immediate termination of the service or account. Users
who violate this policy agree that in addition to these administrative
penalties, they will pay ‘Research Fees’ not to exceed $175 per hour that ATPCF
'R' Us Hosting personnel must spend to investigate the matter, to be charged
only if claims are found to be valid.
Bandwidth Usage/Overages
Clients agree to pay any and all bandwidth overage charges accrued on their
account from the previous billing cycle. ATPCF 'R' Us Hosting reserves the right
to suspend any account which does not pay andwidth overage charges promptly.
ATPCF 'R' Us Hosting is not responsible for spikes in bandwidth hat are caused
on a client’s service for any reason. Client assumes liability for all bandwidth
to and from their services.
Payment Verification
Clients agree to submit to identity verification measures, designed for both the
security of the client as
well as the security of ATPCF 'R' Us Hosting. The identity verification measures
may include the faxing of two forms of government issued identification to ATPCF
'R' Us Hosting, as well as a front and back copy of the credit card used for
payment, as well as a copy of a utility bill will the billing address. In
certain circumstances additional identity verification may be required, in
addition to the previously listed forms.
Our company's policy is to verify each first payment order made by a credit card
holder and by any other payment mode . The verification procedure takes place
via the phone specified in the payment order. If a client cannot be reached by
phone, we send him/her an email, which encourages him/her to present us with
another phone number where he/she can be reached at in order to confirm the
payment.
If, in a week's time, there is still no confirmation by the client, the order
will be cancelled, account will be blocked.
Publicity
Clients consent to ATPCF 'R' Us Hosting’ public disclosure that they are
providing services to the client,
which may include using the clients name in promotional materials. ATPCF 'R' Us
Hosting reserves the
right to use client quotes for promotional uses.
Electronic Notifications
Your affirmative act of using the Services constitutes your electronic signature
to these Terms of Service and your consent to enter into agreements with us
electronically. You also agree that we may send to you in electronic form any
privacy or other notices, disclosures, reports, documents, communications or
other records regarding the Services (collectively, “Notices”). We can send you
electronic Notices to the e-mail address that you provided to us during
registration. The delivery of any Notice from us is effective when sent by us,
regardless of whether you read the Notice when you receive it or whether you
actually receive the delivery. You can withdraw your consent to receive Notices
electronically by canceling or discontinuing your use of the applicable
Services. In order to receive Notices electronically, you must have a personal
computer with a modem connected to a communications source (telephone, wireless
or broadband), and a Windows-based or a Macintosh- based operating system with
an Internet browser. You will need a printer attached to your personal computer
to print any Notices. You can retrieve an electronic copy and a printable
version of this contract by clicking on the “Terms of Service” link on any web
page that hosts any of the Services. All contracts completed electronically will
be deemed for all legal purposes to be in writing and legally enforceable as a
signed writing.
Entire Agreement
This contract and any supplemental terms, policies, rules and guidelines posted
on our website onstitute the entire agreement between you and us and supersede
all previous or contemporaneous written or oral agreements. If any part of these
Terms of Service is held invalid or unenforceable, that portion shall be
construed in a manner consistent with applicable law to reflect, as nearly as
possible, the original intentions of the parties, and the remaining portions
shall remain in full force and effect.
Choice of Law and Location for Resolving Disputes
You agree that the laws of the State of India govern this contract and any claim
or dispute that you may have against us or our suppliers, without regard to the
conflict of laws rules hereunder, and that the United Nations Convention on
Contracts for the International Sale of Goods shall have no applicability. You
further agree that any disputes or claims that you may have against us or our
suppliers will be resolved exclusively by a court located in India. PLEASE NOTE
THAT BY AGREEING TO THESE TERMS OF USE, YOU ARE: (1) WAIVING CLAIMS THAT YOU
MIGHT OTHERWISE HAVE AGAINST US BASED ON THE LAWS OF OTHER JURISDICTIONS,
INCLUDING YOUR OWN; (2) IRREVOCABLY CONSENTING TO THE EXCLUSIVE JURISDICTION OF,
AND VENUE IN, STATE OR FEDERAL COURTS IN India OVER ANY DISPUTES OR CLAIMS YOU
HAVE WITH US RELATING TO OR ARISING OUT OF THE SERVICES, THE SERVICE OR THE
AGREEMENT; AND (3) SUBMITTING YOURSELF TO THE PERSONAL JURISDICTION OF COURTS
LOCATED IN India FOR THE PURPOSE OF RESOLVING ANY SUCH DISPUTES OR CLAIMS.